Support
Two channels. Everyone is welcome in the Discord community — the team is in there answering questions. Once you have added credits, you can also open a support ticket and get a tracked reply.
Free allowance
Your support channel while you’re on the free allowance — and open to everyone, credits or not. Ask in the community and the MindsHub team and other users answer: setup problems, model and harness questions, connector wiring, or a task that isn’t behaving.
Join the DiscordWith credits
Once you have added credits you also get a ticket with the team, so you don’t have to ask in the open. Submit the form below and you get a tracked reply, so a longer investigation doesn’t get lost in a chat thread.
File a ticketStill on the free allowance? See what credits unlock.
For customers who have added credits. A ticket gets a tracked reply from the team, and it’s the right channel for anything that needs a proper look — or details you’d rather not post in public. On the free allowance, the Discord community is where to ask.
We’ll reply by email. Check your inbox for the confirmation.
Choose which categories of cookies and similar technologies you allow us to use on this site. You can change these choices at any time via the Cookie preferences link in the footer.
Required for the site to work — the anonymous session cookie that lets us measure aggregate traffic. Always on.
Anonymous usage measurement (PostHog server-side). Helps us understand which pages are useful.
Click-ID attribution to ad platforms (Google, X, LinkedIn) and identified events so we can measure ad performance.
California, Virginia, Colorado, Connecticut, Utah, and other US state privacy laws give you the right to opt out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising. We don’t sell your information for money, but we do share identifiers with our advertising partners to measure ad performance. You can opt out here.
See our Privacy Notice and Cookie Policy for full detail.
